Swoop offers the opportunity for personal and professional growth on an unprecedented scale. You will learn, innovate, and excel at a company focused on applying machine learning, artificial intelligence and real world data to some of the healthcare and life sciences industry's greatest challenges when engaging patients.
Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and remain loyal. So we're intently committed to fostering a culture that values every person, experience and outcome -a commitment shared by everyone who joins our team. Our values just aren't words on a page; we chose to live them through our work every day. We're passionate about our people, culture and clients and it shows.
Every employee has the power to make our company better. We don't optimize for the short term. We Invest in the future and go beyond delivering what just “works”. We’re bold and take action. A champion of being bold doesn’t shy away from competition that seems insurmountable or opportunities that feel impossible. Inaction is the enemy of innovation.
Clients are the reason we exist. They trust us to build things that surpass their expectations and focus on what matters most to them. We listen closely to our clients, understand their needs, and solve their most critical challenges. Our team works everyday to earn their business, and will always overcome obstacles, find solutions and deliver exceptional results.
We’re committed to doing what’s best for our clients and our company. Our teams are empowered to communicate candidly in pursuit of the truth. Constructive, respectful debate encourages better problem-solving and decision-making. We have no tolerance for politics, hidden agendas or passive aggressive behavior, and commit fully when decisions are made.
We are ambitious and have big goals. We never settle - in everything we do, we challenge our notion of what’s possible in order to better meet the needs of our clients. We do what matters and focus on what’s important, take prudent risks, and make a positive impact and lasting difference. Where we are today isn’t nearly as exciting as where we’ll be tomorrow.
We focus on a few key priorities and ensure we deliver with quality on time…every time. We do challenging work and achieve incredible things. We hold ourselves to the highest standards, execute on the details, and take pride in our work. Common sense, creativity, practicality and simplicity matter. And we always take time to celebrate the wins however small.
Our whole is greater than the sum of our parts, and how we get things done is as important as what we achieve. Our success is driven by our ability to build relationships, break down silos and connect across teams, functions and geographies. We value those who speak thoughtfully, encourage and respect diversity of opinion and listen carefully with an open mind.
We work hard and smart. We’re precise and accountable, yet nimble and agile. When we make commitments, we follow through and deliver. We operate our company like it’s our client’s, hold ourselves and others accountable at all times. Take initiative and ownership. We step up, own issues and resolve them. If we make a mistake, we own it, fix it, learn from it and move on.
We operate with complete transparency by communicating internally and externally with unwavering candor, honesty and respect. We pride ourselves in providing complete visibility into the successes and failures. It's an integral part of our culture as we collaborate and work towards a common goal across our teams, clients and partners.
We believe in a workplace where it’s safe to try new things - where we can push the boundaries and learn from things that don’t always go according to plan. We never settle in anything we do and challenge our ideas of what’s possible. We strive for a just and blameless culture that respects people as individuals and paves the way for genuine learning and improvement.
We're constantly challenging ourselves to reimagine what’s possible for precision healthcare marketing, and patient engagement so we can innovate and overdeliver for our clients. We’re always looking for new team members who share this same drive and passion.
Swoop is seeking a Sales Operations Analyst to add to our highly visible, client-facing team. This role is critical to evaluating, improving, and executing core business processes, and requires a proactive problem solver with advanced data analytics skills who can accurately curate, prepare and model data to uncover creative solutions that support business partners and the sustainable growth of the company. You’ll collaborate cross-functionally with finance and department leaders to manage overall sales operations, including daily, monthly, and quarterly revenue reporting and analysis, and prepare related schedules and dashboards for the company’s performance reviews. You’ll also provide thoughtful reconciliation and analysis to identify projections, exceptions, and trends in client and business partner activity to provide meaningful insights to all stakeholders, as well as support internal groups with timely input and ad hoc analysis to move the business forward
You have a bachelor’s degree or higher in relevant field with 2+ years of professional experience working as an Analyst or within a similar quantitative capacity, as well as a strong analytical disposition with high attention to detail, accuracy, and organization. A background in Digital Media with LiveRamp knowledge a plus, as is experience in various data tools and ERP systems (Excel, Google Sheets, Looker, QuickBooks, NetSuite, etc.). A proactive and passionate person who can multitask, think creatively, and learn quickly in a fast-paced environment, can calmly manage time sensitive duties, and possesses excellent verbal, written and interpersonal communication skills is highly desired.
Swoop is seeking an experienced digital media professional to add to our highly-visible, client-facing operations team. You’ll assist in building audience segments for programmatic advertising campaigns, coordinate pre-launch configuration (create/test pixels, upload creatives, prepare segments, etc.) and own campaign cadence and performance. You’ll also optimize and deliver strategic analysis of campaigns, collaborate with a variety of programmatic media technologies, including DSPs, DMPs, etc., assist the sales team in developing comprehensive proposals and presentations, and collaborate with the technology team to enhance capabilities and improve internal processes.
You have a Bachelor’s degree in a related field with 3 to 5 years experience in programmatic advertising, agency. A strong background in the digital media marketplace and direct experience working with DSPs, DMPs, SSPs, ad exchanges, etc. will be necessary as will advanced data analytics skills with experience preparing, manipulating and modeling data. We seek a problem-solver who can work in a fast-paced, entrepreneurial environment, a proactive communicator with the ability to manage Fortune 500 account relationships, and a collaborative, team player who wants to learn. Pharmaceutical industry experience is preferred and LiveRamp experience a plus.
We're always seeking the kind of people you want to work with: those who are big thinkers, passionate, compassionate, always curious, imaginative, collaborative, never satisfied and ambitious. Swoop believes in employing a diverse workforce with the widest array of experiences so when we share ideas—whether across the room or across borders—sparks fly and innovation happens.
At Swoop we maximize our impact with powerful, thoughtful employee engagement to build an environment where people can thrive, foster a sense of community and perform their best. The truth is, we're not interested in only knowing what you bring to the table—your past experiences and accomplishments, your education, the results you've achieved. We want to know what legacy you want to build with us—and how we can help you succeed. Our future, after all, depends on our team.