Engagement Manager

Location Flexible, NJ/Philly Preferred

Engagement Manager, to lead multiple, parallel consulting engagements leveraging medical claims and Rx data to address Pharma marketing client needs. Given the growing state of the company, the role will encompass both external, client-facing responsibilities as well as internal coordination responsibilities. Conceptually, this role will be ‘bridge’ between sales and delivery—translating sold engagements to the operations team for execution, managing ongoing project delivery and ‘evolving’ client expectations, maintaining proactive and consistent communication across client and delivery teams, supporting the sales force via strategic ideation on qualified opportunities, as well as translation into sales support specifications and subsequent development of delivery-related presentations. Therefore, a seasoned understanding of the evolving pharmaceutical market (precision medicine, value based re-imbursement, patient level data integration, etc.) and client-facing communication skills/language coupled with sound technical capabilities/competency is critical to success.

Roles and Responsibilities

  • Design and develop strategies, methodologies, and project plans for leveraging medical claims data to deliver against Pharma marketing client needs
  • Facilitate and manage all project communication needs, including client-facing communications, and internal communications
  • Prepare and lead client meetings and workshops, including self-guided research, preparation of meeting materials, meeting delivery, and follow-ups
  • Efficiency and frequency self-educate to become subject matter expert in new project subject areas
  • Work to develop highest quality client deliverables in a matrix environment
  • Manage a portfolio of client engagements
  • Travel requirement 20%


  • Business or Data-focused Masters degree or higher (MBA, Masters of Data Science, or similar)
  • 5+ years working in a professional environment dealing with healthcare claims, healthcare/life sciences analytical consulting, commercial operations
  • Proven track record of increasing responsibilities in the area of client engagement and client communications


  • Competency in leading discussions with large groups, and driving consensus across different stakeholders
  • Good understanding of medical claims data and codes, and applicability to Pharma marketing challenges
  • High level of proficiency in all Microsoft Office products (Word, Excel, PowerPoint) with superior organizational logistics, and time management skills.
    • Highly competency with Excel – ability to manage large data sets by e.g. sorting, pivoting, and interrogating using logic and text functions
  • Confident, clear communications (oral, written, PowerPoint)
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