125 Cambridgepark Drive Cambridge, MA 02140 +1 877.848.9903

Website Privacy Notice

IPM.ai Website Privacy Policy

This privacy policy applies to www.ipm.ai as owned and operated by IPM.ai Inc. (“IPM.ai”). IPM.ai is committed to safeguarding the privacy of personally identifiable information (“PII”). This privacy policy covers how IPM.ai handles PII, including such information associated with the URL www.ipm.ai. For the purposes of this policy, IPM.ai defines the term “client” or "customer" as a business with which IPM.ai has an established relationship.

Personal Identifiable Information

IPM.ai does not receive, use or collect PII, such as names, addresses, phone numbers and email addresses, except under the following circumstances: When an existing or prospective client goes to www.IPM.ai.com to request someone contact them with respect to a IPM.ai offering, he or she must provide contact details including person-specific information (name, title, phone number and email address) and organization-specific information (name and address). IPM.ai also collects marketing contact information such as names and email addresses through third parties. We use this information for marketing purposes only. IPM.ai may also append information collected through our website, through emails or other contact with individuals, in order to improve our website experience and product offerings.

Cookies

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and/or clickstream data.

In order to improve the services we offer clients, as well as to improve marketing, analytics or site functionality, we may combine this automatically- collected log information with other information that we collect about you.

Technologies such as: cookies, beacons, tags and scripts are used by IPM.ai and our partners (e.g. marketing partners), affiliates, analytics or service providers These technologies are used in analyzing trends, administering the site, or tracking users’ movements around the site. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to enhance the user’s experience on our website, for example to complete forms, identify returning users and offer personalized content. Users can control the use of cookies at the individual browser level. If you reject these cookies, you may still use our website, but your ability to use some features or areas of it may be limited.

We may partner with a third party to manage our advertising on other websites. Our third party partners may use cookies to gather information about your activities on our website and other websites in order to provide you advertising based upon your browsing activities and interests. If you do not wish to have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here) Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Protection of Personally Identifiable Information

IPM.ai is not in the business of selling or renting PII gathered on our website or in the course of client work to third parties. IPM.ai shares information with third parties, such as its clients, only as described in this policy or as described at the time information is collected. For example, IPM.ai may, at the request of a client, ask you for your email address so a client can follow up with you about your responses to a survey. The provision of such information is typically voluntary and at all times participation in a survey is, of course, voluntary.

Voluntary Participation

Individuals may also elect to opt-out at any time from receiving emails from IPM.ai within ten (10) business days of unsubscribing. Individuals who wish to reverse an earlier unsubscribe option may contact IPM.ai's Privacy Officer (see contact information below) to change their opt-out status.

Access

Customers and respondents may contact IPM.ai (see Privacy Contact below) at any time if they feel there is an error in their PII or request deletion thereof. Because IPM.ai generally receives and retains PII as an agent of its clients, it will usually refer individuals reporting inaccuracies in their PII to the originating source for correction. Subsequent to verifying the identity of a person making a request, IPM.ai will respond to a request for offline access to PII within 30 days of receiving such request.

Data Retention

We will retain your information for as long as needed to provide you services. If you wish to request that we no longer use your information to provide you services, contact us using the information listed below and we will coordinate with the IPM.ai client for which the data was collected. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Legal Disclaimer

When requested by legal authorities to disclose PII, IPM.ai will inform the court of various factors justifying confidentiality and respondent anonymity. However, IPM.ai may be required by law to disclose personally identifiable information where judicial or other governmental subpoenas, warrants or orders are properly issued or if IPM.ai reasonably believes that use or disclosure is necessary to protect its rights. Individual unsubscribe options in no way limits IPM.ai's use, disclosure or distribution of PII to the extent such use, disclosure or distribution is required by law, court order or other valid legal process. IPM.ai will communicate with the affected client as soon as possible, unless prohibited by law or court order.

If IPM.ai is involved in a merger, acquisition or sale of all or a portion of its assets, IPM.ai may transfer your data. In such a circumstance, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your PII, as well as any choices you may have regarding your PII.

Links to 3rd Party Sites

Our website includes links to other websites whose privacy practices may differ from ours. If you submit PII to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Social Media Features and Widgets

Our website and some surveys include social media features, such as the "Facebook Like" button and widgets, such as the "Share This" button or interactive mini-programs that run on our website. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy policy of the company providing it.

Testimonials

We display personal testimonials of satisfied clients on our website in addition to other endorsements. With your consent. we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at privacy@ipm.ai.

Blogs

Our website offers publicly-accessible blogs and community forums. You should be aware that any information you provide in these areas may be read, collected and used by others who access them. To request removal of your PII from our blog or community forum, contact us at privacy@ipm.ai.

Notification of Changes

If we decide to change our privacy policy, we will post these changes to the IPM.ai website. All changes will be posted to this privacy policy, the homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. The date of last revision will be shown on this website. We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by e-mail or by means of a notice on our home page prior to the change becoming effective.

Privacy Contact

If you have any questions or comments about this privacy policy or the practices of this site, or unresolved privacy and data use concerns, please contact IPM.ai by e-mailing privacy@ipm.ai.  IPM.ai responds to non-frivolous privacy-related requests in a timely fashion, not to exceed ten (10) business days.